Where this goes wrong
Reading the sign from your hand. A cold pack chills your skin, and the chill gets recorded as heat lost: ΔH = −26 kJ. The skin is surroundings. Its loss is the system's gain: ΔH = +26 kJ.
Pairing a label with the opposite flow. "Exothermic, and it absorbs heat" contradicts itself. The label names the flow: exothermic releases heat, endothermic absorbs it. One verdict carries both parts.
Reading the heat term from the wrong side. In 2 H₂O(l) + 572 kJ → 2 H₂(g) + O₂(g), the 572 kJ gets reported as released. It sits with the reactants, so it is consumed: absorbed, ΔH = +572 kJ.
Calling the higher level the bigger release. Height on an energy diagram is energy stored, not energy given off. Products above the reactants means the system took energy in: endothermic, ΔH positive.